We aim to keep things fair and transparent
Return of Goods
If you receive an incorrect, damaged or defective item, please contact us within 48 hours of delivery at info@modaizlondona.com.
Return eligibility:
Item must be unused and in original condition
Original packaging must be included
Return Address: Moda iz Londona, 68 Mill Lane, Burwell, Cambridge, CB25 0HJ, United Kingdom
2. Exchange of Goods
We understand sizing can be tricky.
Exchanges may be possible on request. Contact info@modaizlondona.com
Exchange depends on available stock and sizes
Exchange eligibility:
Item must be unused and in original condition
Original packaging must be included
3. Refund of Goods
Once your returned goods are received and inspected, approved refunds are issued within 5 - 10 business days to the original payment method.
Original shipping costs are non-refundable
Return shipping costs are the responsibility of the customer
4. Important Note
Due to our limited-drop model, we are unable to accept returns for:
Change of mind
Incorrect size selection
Please check sizing carefully before ordering.